Kathy Harbatuk

I am a high performing IT Project Manager and Business System Analyst recognized as a key-performer for my attention to detail, time and people management, and continuous improvement skills to drive and deliver enterprise strategic projects. My successes are factored around team communication, collaboration, facilitation and stakeholder engagement. My unique qualities of embracing Agile methodologies coupled with many years of acquired IT education and knowledge is a proven balance of my capabilities.


Experience

Data Strategy & Governance - Project Manager

The Hanover Insurance
• Partnered with Product Owner to help drive Data Governance model
• Coordinated and facilitated Data Governance Steering and Operating Committee meetings for leadership project updates
• Coordinated Data Governance workstreams to help drive timely milestone delivery
• Coordinated and facilitated Microsoft Purview Data Governance with core team, third party vendor and Microsoft driving towards project guiding principles.
Sept 2024 - Current

MIS Data Engineering and Platforms - Business System Analyst

The Hanover Insurance
• Enterprise Data Warehouse documentation project in researching, identifying and segmenting tables by purpose, activity, and type as foundational asset for future data marts.
• Enterprise Data Warehouse documentation project in researching table definitions for ERwin and Microsoft Purview Data Governance data catalog
Sept 2024 - Current

Sr. Consultant | Platform Owner | IT Project Manager

Lincoln Financial Group
IT Project Development Manager: Coordinated data lake integration projects w cross-functional teams and stakeholders in gathering requirements for domain scope and transition into technical requirements/stories as EPICs; led daily stand-up; sprint review w stakeholders; involved in product, sprint & project planning following agile, waterfall and hybrid methodologies; created test cases, coordinated UAT, assisted with test planning and testing; created architecture diagrams in Visio/Lucid as visual aid and project documentation; managed data governance in compliance with sensitive data standards and access; involved in sprint backlog prioritization with development team; involved in sprint retrospective for continuous improvement; on-prem/3rd party source-to-target data integration management; .
* Metrics 95-100% Customer satisfaction in Data Lake projects following Agile/Scrum framework.

Process Engineer: Applied continuous process improvements by identifying process gaps; Established self-servicing standards and practices for IT Partners; Created new resource domain training process; Expedited project estimation process by creating a patterned method; Executed production issues with urgency with data engineering team.
* Metrics 5-10% efficiency gained as continuous improvements for 150 DPLs monitoring and reporting, and AWS EC2 resizing.
* Metrics 5% efficiency gained as continuous improvement in Autosys timing adjustments.
* Metrics 10% resource efficiency gained due to continuous improvement in instructional documentation for IT partners.


Resource Manager: Involved with IT resource on and off-boarding, and domain orientation. Managed developers’ skill assessment and up-skilling opportunities as required for new project technologies. Involved in performance review with managed service providers.

Work Intake Manager: Engaged with diversely managed (scrum/waterfall) cross functional teams in project artifact approach and review in creating work breakdown items, project estimations, evaluate resource demand and capacity. Managed project workflow in JIRA; Created and translated diverse requirements BRD/FRD into technical requirements.

2018 - April 2024

Sr. System Analyst | Enterprise Data Management

Lincoln Financial Group

System Analysts team lead focused on gathering data and system requirements documentation comprised of identifying data sources (party/agreements); created source-to-target mapping documents and data profiling to identify and document data anomalies for staging business rules for ETL (Informatica Power Center) translation, and AutoSys data transfer jobs; Documented mastering process in creating ’golden record’ party (policy holders, bene) and agreements (contracts, polices, agreement); Managed documentation on provisioned data exports and data load; tracked changes and maintained survivorship logic.

Analyzed mastered data for data triage and assisted business partner analysis in SQL and Oracle in creating results in SELECT statements comprised of JOINS, and functions AVG(), COUNT(), MIN(), MAX() plus, and nested queries on multiple tables. Understanding of ER diagrams, and data normalization.

Collaborated with data architects in creating provisioning extract as technical design requirements with IT teams. Worked with project team comprised of architects, developers, testers, and implementation specialists as coordination efforts for project delivery
Performed unit, integration and UAT validation. Understanding of Informatica workflows.

Managed work intake and product backlog in JIRA; Created project estimates and assessed resource demand and capacity.

Understanding of Data Mastering Management, data source survivorship logic, match level logic, data warehouse/data marts.

2015 - 2018

Business Systems Analyst | IT Project Consultant | Release Manager

Lincoln Financial Group

Documented functional, technical requirements, and traceability matrix for internal Online Marketing Center.

Consulted for Lincoln and external third-party vendor (IT Solutions) providing project deliverables, scheduling production implementation, and post-production validation activities complete and signed-off.

Managed development work for data exports from marketing content system to be leveraged in Business Objects.

Assisted in gathering database requirements for Business Objects as star schema (fact/dimension tables)

Coordinated with vendors and business stakeholders in sprint review sessions, production migration scheduling and project coordination.

2010 - 2014

Web Developer | Web Content Team Lead

Lincoln Financial Group

Developed financial firms’ micro-sites.

Developed firm data feed for LFD.com registration page in JavaScript/HTML.

Managed Web Content Development team for various domains (LFD, LFN, LFAPlanner and American Legacy websites).

Managed production support and project work in-take

2007 - 2010

Education

VILLANOVA UNIVERSITY

Certification: Agile Foundations | Application of Agile Principles | Leading Agile Teams
2024

AWS Training

AWS Cloud Practitioner
2020

VILLANOVA UNIVERSITY

CERTIFICATE IN BUSINESS INTELLEGENCE & ANALYSIS
2014 - 2015

Penn State University

Master of Software Engineering
2010 - 2012

UNIVERSITY OF PHOENIX

BACHELOR OF SCIENCE in Information Technology
2004 - 2007

Skills

Programming Languages & Tools
Workflow
  • Stakeholder requirements elicitation into prioritized high-value product backlog features in JIRA
  • Sprint backlog planning, Daily stand-up
  • Estimates, Sprint review, Sprint retrospective
  • Agile framework